Quick Summary: We collect only the details necessary to provide you with interior design consultations, quotes, floor plans, and turnkey execution services. We do not sell, rent, or trade your personal information to third-party marketers.
01 Information We Collect
When you interact with Mirainow via our website, consultation forms, phone, WhatsApp, or in-person visits, we may collect the following information:
- Contact Details: Full name, phone number, WhatsApp number, and email address.
- Property & Project Details: Property location/address in Bangalore, floor plan blueprints, property type (apartment, villa, commercial office, retail space), layout dimensions, and timeline requirements.
- Design & Style Preferences: Aesthetic tastes, functional needs, lifestyle preferences, and preliminary budget considerations.
- Technical & Browsing Data: IP address, browser type, device details, and anonymous page interaction data collected via standard web analytics tools to improve user experience.
02 How We Use Your Information
We process your data for legitimate business purposes including:
- Scheduling and conducting initial interior design consultations.
- Preparing customized space plans, 2D/3D visualizations, material estimates, and quotations.
- Executing interior projects, managing procurement, and coordinating site delivery.
- Sending project milestone updates, invoices, and service-related communication.
- Responding to client inquiries and providing post-handover warranty support.
- Continuously improving our website performance, service quality, and client experience.
03 Data Sharing and Disclosure
We never sell your personal information. We only share information with trusted third parties under strict confidentiality agreements when necessary to deliver our services:
- Execution Partners & Material Suppliers: Factory manufacturing partners and on-site specialists solely to the extent required to fabricate, deliver, and install your project.
- Technology Service Providers: Secure cloud hosting, communication tools, and CRM platforms that assist us in operating our business securely.
- Legal & Regulatory Authorities: Only when legally required to comply with applicable laws, court orders, or governmental regulations.
04 Data Security & Storage
We implement standard organizational and technical measures to protect your personal details and property architectural files against unauthorized access, loss, misuse, or alteration. All electronic records are stored on secure servers with restricted access limited to authorized project personnel.
05 Cookies & Tracking Technologies
Our website may use standard cookies and tracking pixels to analyze traffic trends, remember user preferences, and optimize site navigation. You can adjust your web browser settings to decline cookies if you prefer, though some website features may operate with reduced functionality.
06 Your Rights
As a client or website visitor, you have the right to:
- Request access to the personal data we hold about you.
- Request correction or updating of inaccurate or outdated details.
- Request deletion of your contact information from our marketing or consultation records, subject to legal and contractual record-keeping obligations.
- Opt out of non-essential promotional communications at any time.
07 Updates to This Policy
We may periodically update this Privacy Policy to reflect changes in our operational practices or legal requirements. Any modifications will be posted directly to this page with an updated revision date.
08 Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please contact our team:
- Company: Mirainow (Studio MIR)
- Address: 1st floor, 30, 4th Cross Rd, JP Nagar 7th Phase, Bengaluru, Karnataka 560078
- Email: insight@mirainow.com
- Phone: +91 73496 01413 / +91 77601 65427